Good Things Take Time (But Not Too Long) 🐾
Free shipping on 2+ Tees — because committing to your pet parent identity deserves a reward. Your cat didn't choose you for nothing.
Orders ship within 7 days — we're not rushing, your pet isn't rushing, nobody is rushing. Once it leaves our hands USPS does their thing and you'll have it in 2-5 days. Track it obsessively like your dog watches the door or forget about it completely like your cat forgets you exist. We support both approaches.
Returns: The "Something Went Wrong" Policy 😤
Look, we want you to love your gear as much as your pet loves inconveniencing you. If something arrives damaged, defective, or just plain wrong — we'll make it right. That's on us.
Here's the deal:
- 🐾 Got something damaged or defective? Full refund, no questions asked
- 📅 You have 30 days from purchase to let us know — about as long as your cat holds a grudge
- 📦 Item needs to be unused and in the condition, you received it — not slept on by your pet
- 📧 Email us at support@petmoodclub.com — we're actual humans who also talk to our pets like they understand every word
We're not a faceless corporation. We're pet parents just like you. If something's wrong just reach out — we're all just trying to survive pet parenthood without unnecessary drama.
Policy subject to change, but we'll always keep it as reasonable as your cat lets us. 🐱